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Why can't I print my certificate? Why is the certificate 'locked'? What can I use for my username and password? The course activities are not visible in the interactive textbook. I cannot see all of the course on my screen. How do I turn off pop-up blocker? I received a message "your login time has expired". What do I do? What is the Verify Certificate function? What type of computer do I need to access courses? How do I stop the following message: "do you want to allow this site to access your clipboard?" in Internet Explorer?

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